To download a copy of our returns document: Click Here
To make sure you are able to shop with confidence this Christmas, at ClickGolf we are offering extended returns during the festive period. This means that you now have more time to get ahead of the Christmas rush while still having the ability to return any gifts that might not be right for your loved ones.
All items ordered between the 31st October and 3:30pm on the 21st December 2023 can be returned up until the 31st January 2024.
1. Returned goods must be unused, in a saleable condition and in their original packaging with all labels still attached.
2. All returns must have a completed returns form.
3. We will refund you your original payment method.
4. Customised items cannot be returned*
5. Gift vouchers are not refundable.
6. Please do not send your purchase back to the manufacturer.
7. Click Golf customers have 30 days from the date of delivery to return their orders. This excludes faulty/damaged items.
We offer a 30-day full refund policy. Any item must be returned to us within this time frame, unused and in its full original packaging.
Our returns form below is available to download and print off. Please include this within your package, so that we can process your request efficiently and identify your order.
We would advise using a tracked delivery service as we cannot be held liable for the loss of any parcel during its return journey to Click Golf.
It is the consumer’s responsibility to incur any return postage costs uunless an item is faulty or incorrect.
Should you receive a defective product, please email us at [email protected] to arrange an exchange or refund. We aim to replace any defective items with replacements. If this is not possible we shall refund you immediately. Exchanged items will only be sent after we have received the defective item back from you in its original packaging.
If you require a replacement or alternative product please visit the website and place a new order. This will simplify and speed up the receipt of your new item. All products carry a full one-year manufacturer's warranty or longer where stated. *We will not be able to accept any returns on products that have been custom-built or that have been personalised. This excludes faulty items that can be returned in line with our standard faulty item return policy.
Unit 11, Headcorn Business Park
Maidstone Road, Headcorn