General Returns Information

We offer a 21-day full refund policy. Any item must be returned to us within this time frame, unused and in its full original packaging. 

Our returns form below is available to download and print off. Please include this within your package, so that we can process your request efficiently and identify your order.

We would advise using a tracked delivery service as we cannot be held liable for the loss of any parcel during its return journey to

Please note that in that will not refund any enhanced postage fees (except if the goods are faulty or if you have received the wrong product).

Download our returns document here.

Returns Terms and Conditions

  1. Returned goods must be unused, in a saleable condition and in their original packaging with all labels still attached.
  2. All returns must have a completed returns form.
  3. We will refund you your original payment method.
  4. Customised items cannot be returned*
  5. Gift vouchers are not refundable.
  6. Please do not send your purchase back to the manufacturer.
  7. Clickgolf customers have 21 days from the date of delivery to return their orders. This excludes faulty/damaged items.

Returns Address: 

Medway Golf Centre Limited
Unit 11, Headcorn Business Park
Headcorn, Maidstone
TN27 9PJ

Powakaddy Terms and Conditions: Read Terms and Conditions. 

Motocaddy Terms and Conditions: Read Terms and Conditions.

© 2021 Medway Golf Centre Ltd · 01622 891693 · Company 02598006 registered in England · VAT No GB573653518