0% Finance now available at Clickgolf.co.uk
We now offer V12 Finance with 0% interest on orders above £300, placed on our website or in our store. We have a selection of simple and straightfoward finance options to suit all. So if you don't want to wait to make a purchase, then this will help you to buy the items you desire.
Who is eligible for finance?
You are eligible for our finance option on orders over £300. This does include any premium delivery options that you select at checkout. This however does not take into account any promotions such as cashback.
You need to be:
- 18 years or over.
- A UK resident for 3 years or more and a permanent UK resident
- Be able to make regular repayments by Direct Debit. In regular employment (minimum of 16 hours per week) including self-employment, or in a permanent residence with your spouse/partner who's in regular employment
- Have a debit card or credit card in your name and registered to your address and have a bank or building society current account.
- Other conditions may apply and we cannot guarantee that your application will be accepted.
- If you are retired and receive a pension, V12 Retail Finance may ask for proof of sufficient income.
What do I need to apply?
You simply need to add all the items into a basket and select "Pay With Finance at the checkout", you'll then need to complete the online application form and finally add an electronic signature.
It’s important you use your full name and address details and make sure nothing is mistyped.
What happens if my application is turned down?
Applications may not be accepted for several reasons, including mistyped details, or not meeting the lenders requirements. Please do note that other conditions may apply and we cannot guarantee that your application will be accepted.
If your application is not successful, you can still purchase the item in full with PayPal or with a credit or debit card.
If your application is declined, it’s usually for one of the following reasons: you do not meet the eligibility criteria; adverse credit reference agency information; your credit score; you are considered to be over committed financially; or your existing account performance with other lenders.
If you wish to appeal the decision made by V12, it’s advised you obtain an up to date copy of your credit report before appealing directly to V12.
Due to data protection, all customer appeals must be emailed to firstname.lastname@example.org or for more advice, please phone V12 on 02920 468916.
Who are V12 Retail Finance?
Finance. Pure and simple.
V12 Finance and Clickgolf.co.uk have partnered with V12 Retail Finance Limited to offer you a simple, flexible and affordable option to pay on finance. V12 is the UK's only specialist provider of Retail Point of Sale Credit, providing finance options for more than 20 years through its industry leading online paperless processing system.
If your application is successful, you will enter into a Credit Agreement with Secure Trust Bank Plc (V12's parent company) which will be administered by V12. V12 is authorised and regulated by the Financial Conduct Authority. Secure Trust Bank Plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 204550. V12 Retail Finance Limited. 20 Neptune Court, Vanguard Way, Cardiff, CF24 5PJ.
If you have any questions regarding V12 Finance, then please feel free to conact our customer services team on 01622 891693 or email email@example.com.
How To Purchase Goods
We have made buying from www.clickgolf.co.uk as simple as possible.
Our shopping basket will store items you have placed until the checkout process has been completed. Each item for sale has a 'buy now' button. When you press this button you are taken to the order-processing page where the item will be automatically added to your basket. To view items in the shopping basket and amend them simply click on the 'show order' section.
You have the option to register an account with us or to checkout as a 'guest'.
You can input how many of each item you would like, decide to continue shopping, remove an item from the basket or checkout and place your secure order. It is at this time you would be asked for your name and address and then your payment card details.
Our system also enables us to store your personal information to assist you when checking out. This information will be stored in a secure file on our server and a cookie will be placed on your computer.
We cannot store are your payment card details.
Unless you opt out you may receive marketing emails from us which you can unsubscribe from at any time. We will never supply your personal information to any third party.
Is my transaction secure?
Every on-line transaction made within www.clickgolf.co.uk is transmitted across the Internet using SSL (Secure Socket Layer) encryption. This industry standard method ensures that information sent from your browser is scrambled whilst in transit and decoded when it arrives on our server.
You are far safer using your credit card within www.clickgolf.co.uk than you are in a restaurant in your local high street. We take the issue of security very seriously and have taken every step possible to protect you. Our servers sit behind a state of the art hardware firewall and the computer that handles the card services is a bastion host of mall servers, and not accessible from the Internet.
We have employed the services of one of the countries' leading security experts who regularly monitors and updates our systems.
Medway Golf Centre Limited
Unit 11, Headcorn Business Centre, Maidstone Road, Headcorn, Kent, TN27 9PT
What if I have problems ordering?
Common reasons for problems when pressing the order button are;
i) You are using an old browser that doesn't support SSL encryption.
ii) You are browsing from behind a corporate firewall that will not allow secure connections. Speak to the system administrator at your office. They will either rectify the problem or you will have to order from another location.
To check, point your browser to https://www.microsoft.com/ if you cannot connect to the Microsoft secure server it is likely that one of the above faults apply. If you are able to connect to Microsoft please call our hotline number and report the fault to us. We will assist you if we can.
What if I do not receive my goods?
Please wait 3-5 days if you are in the UK or 7-10 days if you are overseas. If you do not receive your goods after this period of time, please contact us on 01622 891693 or at firstname.lastname@example.org with your order number to hand.
This number will be included in the e-mail you received when you ordered the goods from our shop. We will strive to resolve the issue immediately.
PLEASE NOTE ANY ORDER OTHER THAN STANDARD SPECIFICATION IS CLASSED AS CUSTOM BUILD AND MAY TAKE UP TO 10-14 WORKING DAYS TO BE DELIVERED
When is my credit card debited?
Your card will normally be debited when the goods are dispatched. (custom product orders are debited upon receipt of your order) An authorisation takes place when you place your order. This simply guarantees that the funds are available on your card and that payment will be made to us. This authorisation remains valid for ten days. When the goods are dispatched, we will debit funds from your account overnight directly into our own. If certain items in your order are out of stock or unobtainable we will only partially debit your card order. We are also able to cancel or refund individual items of your order should this become necessary.
What happens if my card authorisation fails?
If the authorisation fails, the most likely explanation is that you have input your card details incorrectly. If this happens, press the back button on your browser and you will be returned to the card input page. Check that all the details are correct, and make any changes necessary before proceeding. If all the details are correct and you still fail to get an authorisation then we advise that you contact your card issuer to establish why your card was not authorised. We will receive your order anyway and may contact you to arrange for alternative methods of payment.
What risks are involved in buying online?
All personal data, including your card number is transmitted over secure connections, meaning that no-one can 'eavesdrop' and capture your details. In addition to this, your card details are not viewable by us at all, they are simply transmitted over the bank's private X25 network for authorisation and payment transactions. You are protected because the transaction was carried out as 'Cardholder not present.' This means that any payments will be refunded to your card should it be used fraudulently by someone else or you do not receive what you ordered.