Shipping Information

How do I track my order?

Tracking your order is easy. When we ship your goods you will receive an email containing a link direct to our carriers tracking information.

If you have received a tracking number from us you can track your parcel using the following links:

• Interlink Tracking
• City Link Tracking
• Royal Mail Tracking

How much does it cost to ship?

We offer FREE standard delivery to UK mainland addresses and very competitive rates to other european destinations and international visitors. See the table below for more details.

How quickly do you dispatch my goods?

Goods are normally dispatched within 48 hours and you should receive them 2-4 working days from placing your order. Some items are ordered direct from the manufacturer which can increase this delivery time. In this situation we will contact you as soon as possible with an estimated delivery date.

Do you offer next day Courier?

If you need something in a hurry we can also offer a next day delivery service on orders placed before 1pm. Simply state that on the delivery options or Please call us to place your order by mail order

When will the goods be delivered?

Deliveries can be made to either your home or work address during normal working hours: Monday to Friday, 8:30am to 5:30pm except public holidays.

Do I have to sign for the items?

Please note for most items the recipient is required to sign for the goods on delivery. Shipping takes place only on working days therefore no despatches are made on weekends or public holidays.

Which Couriers do you use?

UK delivery is by Initial City Link and Royal Mail, and International deliveries are by Interlink Express. A signature will be required on receipt of your order, so if no-one is available at the time of delivery then your order will be delivered to the nearest depot and a card will be left giving details of how to arrange collection.